Category: Artificial intelligence

  • Adding Live Chat to Your Website: Zopim, Intercom io or LivePerson?

    11 Best Intercom Alternatives for Customer Service Free It also provides a CRM system that allows businesses to track customer interactions and manage their relationships effectively. Intercom’s user-friendly interface and robust analytics make it a popular choice for companies seeking a unified customer communication solution. It offers features like knowledge bases, email management, chat, and…

  • NLU vs NLP in 2024: Main Differences & Use Cases Comparison

    NLP vs NLU vs. NLG: the differences between three natural language processing concepts Just think of all the online text you consume daily, social media, news, research, product websites, and more. NLP is an umbrella term which encompasses any and everything related to making machines able to process natural language—be it receiving the input, understanding…